Shipping Policies
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Shipping locations
Currently I only ship physical items to Northern Ireland and the UK mainland. All of my digital patterns are available to download worldwide.
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Returns, refunds, exchanges and cancellations
Unfortunately, as I am a one-person small business, I cannot offer returns, refunds, exchanges or cancellations at this time. When placing an order please double check your information, especially your address, to ensure it is correct before purchasing.
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Lost or stolen packages
Royal Mail TrackingOnce I ship a package, I'm sorry to say I am no longer responsible for how it is handled. If you have chosen Tracked Shipping, there will be a tracking number available from the shipping provider, Royal Mail, and you can track your package through their website.
If there are any issues in receiving your package, you can also reach out to Royal Mail for assistance.